We have joined forces with True North Networks to bring enterprise-level technology solutions and support to RIAs, accounting firms and others.
We have joined forces with RightSize Solutions to bring enterprise-level technology solutions and support to RIAs, accounting firms and others.
Our parent company name has changed, but our hosting services, solutions and Obsessive Support® have not.
Use of Your Personal Information
Please remember that your use of our Services is at all times subject to our Terms and Conditions Of Use. Hosting Enterprises, Inc. does business under the names Visory, RightSize Solutions, True North Networks and Swizznet. As used in these Terms, “Visory” shall mean either “Visory”, “Swizznet”, “RightSize Solutions” or “True North Networks” as the case may be.
WHY COLLECT INFORMATION
VISORY® collects and uses your personal information to operate and improve its sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies. We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from VISORY and its affiliates.
BEHAVORIAL TRACKING AND ADVERTISING
VISORY does not currently offer targeted advertising (or any online advertising) through our website, nor does VISORY have any intention to do so. As such, we do not currently support any browser based Do Not Track (DNT) settings or participate in any DNT frameworks, and we do not assign any meaning to any potential DNT track signals you may send or alter any of our data collection or use practices in response to such signals.
GENERAL COLLECTION AND USE OF YOUR INFORMATION
ACCESSING YOUR PERSONAL INFORMATION
You will have the ability to view or edit certain personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (log on name and password). You are responsible for creating and maintaining passwords on all of your QuickBooks® files on the system. It is your responsibility to keep your passwords confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
SECURITY OF YOUR PERSONAL INFORMATION
VISORY is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption. No method of transmission over the Internet or method of electronic storage is one hundred percent secure. However, while we strive to use generally accepted means to protect your personal information, we cannot guarantee absolute security.
SHARING OF YOUR INFORMATION
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. However, for credit card processing, our fraud detection vendors may use aggregate data to help improve their service. This helps them more accurately detect fraudulent uses of credit cards. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of VISORY or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of VISORY employees, customers or the public. Except as described in this statement, we will not disclose your personal information outside of VISORY and its controlled subsidiaries and affiliates without your consent.
THIRD PARTY SOFTWARE
TRANSFERS UPON MAJOR CORPORATE EVENTS
If VISORY or its owners engages in any merger, acquisition, reorganization, sale of all or substantially all of its assets or bankruptcy or insolvency, we may, as part of the transaction, sell, transfer or share some or all of your information, including your Personal Information.
We will not sell your Personal Information to any third party outside of a Major Corporate Event.
CHANGES TO YOUR PERSONAL INFORMATION
We rely on you to update and correct your personal information. Note that we may keep historical information in our backup files as permitted by law. You may update and correct your personal information by contacting us at email@example.com
CHOICE AND OPT-OUT
If you no longer wish to receive our emails and any promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at sales@Visory.net.
If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Platform or providing us with any information, you consent to this transfer, processing and storage of your information in the United States.
NOTICE TO CALIFORNIA RESIDENTS
Under California Civil Code Section 1798.83 (known as the “Shine the Light” law), VISORY customers who are residents of California may request certain information regarding the disclosure of their Personal Information during the immediate prior calendar year to third parties for direct marketing purposes. You may make this request to confirm that VISORY does not disclose Personal Information for direct marketing purposes by writing us at the following address:
CHANGES TO THIS PRIVACY STATEMENT
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the bottom of this statement. If there are material changes to this statement or in how VISORY will use your personal information, we will notify you either by prominently posting a notice of such changes at www.visory.net prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how VISORY is protecting your information.
Last Updated: October 20, 2022
PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
Visory will update this notice as changing legal, technology or business developments warrant. Visory will post the up-to-date notice on the corporate website located in the Privacy Statement section as seen in the global footer. Visory will indicate when the notice was last updated. If you have questions about changes, please contact Visory through its website or by following the details below.
INFORMATION WE COLLECT
Visory collects information that identifies, relates to, describes references, is capable of being associated with or could be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, Visory has collected the following categories of personal information listed below from our consumers within the last twelve months.
|Category A: |
|Real name, Internet Protocol address, email address, or other similar identifiers.||YES. Names and contact information are collected from website users to process information requests and webinar registrations. We also utilize cookies, log files, clear gifs, and/or third-party sources to collect identifying information to create a “profile” of your preferences.|
|Category B: |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code & § 1798.80e).
|A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any financial information, medical information, or health insurance information. Some personal information included in this category my overlap with other categories.||YES. Individuals applying for positions via 3rd Party Providers such as LinkedIn and other similar employment providers for completion of an application. Applicants may attach a resume and provide professional and educational background information, personal address, personal phone number, and compensation history in the normal course of employment opportunities.|
|Category C: |
Protected classification characteristics under California or federal law.
|Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||YES. Individuals applying for positions via 3rd Party Providers such as LinkedIn and other similar employment providers for completion of an application. Website users applying for a position listed on our “careers” page to complete an application. Applicants may voluntarily provide gender, race and ethnicity information on their applications in the normal course of employment opportunities.|
|Category D: |
|Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||YES.|
|Category E: |
|Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information such as fingerprints, faceprints and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health or exercise data.||NO.|
|Category F: |
Internet or Other Similar Network Activity.
|Browsing history, search history, information on a consumer’s interaction with a website, application or advertisement.||YES.|
|Category G: |
|Physical location or movements.||NO. |
|Category H: |
|Audio, electronic, visual, thermal, olfactory, or other similar information.||NO.|
|Category I: |
Professional or Employment Related Information.
|Current or past job history or performance evaluations.||YES.|
|Category J: |
Non-public education information (per the Family Educational Rights and Privacy Act, 20 U.S.C. Section 1232g, 34 C.F.R. Part 99)
|Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||YES.|
|Category K: |
Inferences Drawn From Other Personal Information.
|Predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||NO.|
Personal information does not include:
We obtain the categories of personal information listed above from the following categories of sources:
USE OF PERSONAL INFORMATION
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
SHARING OF PERSONAL INFORMATION
We may disclose your personal information a third-party business partner for the purposes of delivering goods or services, processing webinar registrations, or managing you job application. When we disclose personal information for a business purpose, we execute a contract that describes the purpose for disclosures and restricts the uses and disclosures of the information to the stated business purposes.
In the preceding twelve (12) months, Visory as disclosed personal information to the following categories of third parties:
SALES OF PERSONAL INFORMATION
YOUR RIGHTS AND CHOICES
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
ACCESS TO SPECIFIC INFORMATION AND DATA PORTABILITY RIGHTS
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
DELETION REQUEST RIGHTS
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
EXERCISING ACCESS, DATA PORTABILITY, AND DELETION RIGHTS
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending us a message on our website. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
RESPONSE TIMING AND FORMAT
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
PERSONAL INFORMATION SALES OPT-OUT AND OPT-IN RIGHTS
The only time Visory sells your Personal Information is during a Major Corporate Event. It is not our policy to do business with consumers under the age of eighteen (18). If you are sixteen (16) years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than sixteen (16) years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between thirteen (13) and sixteen (16) years of age, or the parent or guardian of a consumer less than thirteen (13) years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may opt-out of receiving them e-mailing us at:
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by visiting our website and sending us a message. We will only use personal information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an electronic message through our website or write us at our address listed on our webpage.
Last Updated: October 20, 2022