It’s been nearly a year of running your business or accounting practice from home. It’s required a lot of adjustments, particularly in the technology realm, as business processes moved to the cloud. Video conferencing, collaboration tools, accounting software — welcome to the virtual world. But in light of news about ongoing hacks in both industry and government sectors, you’ve likely wondered just how secure your new digital workflows really are.
Digital tools and moving accounting workflows to the cloud saves time and money and improves collaboration. There are so many benefits! But there are always potential risks when sharing information electronically. That doesn’t mean you should stay away from digital tools, it just means getting smart about managing those risks effectively.
It’s not just large companies that are in the crosshairs of cybercrime. Even smaller businesses are at risk from phishing, malware, and vulnerabilities from connecting remotely by VPN or other methods. For anyone working with customer data and sensitive financial information, knowing best practices to prevent a hack are crucial, both for reputational and compliance reasons.
A good baseline to protect data when using technology to virtually serve clients or manage your books is the IRS “Security Six.” Following these steps will help you ensure you’re doing all you can when working remotely to ensure sensitive information is never compromised.
This includes using:
Accounting cybersecurity is an issue that needs to be continually addressed to keep data safe. Although threats are always evolving, there are several common vulnerabilities you can take steps to protect against.
An estimated 91% of all data breaches and cyber attacks begin with a spear phishing email with the goal of stealing personal information or tricking you into downloading malware or ransomware or making an urgent payment. Phishing emails often include links to fake websites or attachments that, when clicked, download malware or ransomware onto your computer or network or let an attacker take control of your computer. These emails often appear to come from an official source, like the IRS, a client, a colleague, or a software service you use.
Stephen Lawton, special projects editorial director at cybersecurity information publisher SC Media, told Accounting Today: “Often, the easiest way attackers enter a professional organization is through what appears to be an expected email… It might not be a direct attack against an accountant but rather an emailed ‘resume’ to HR or what appears to be a benign email with no attachments but rather a link to an infected site.”
A few pointers: first, always check the sender email address to make sure the email is from someone you know and trust. Sometimes the email address is obviously fake, other times just one letter or number may be off. Check carefully! Two, always be wary of “urgent requests” and anything that involves payments. Three, if it feels off or seems suspicious, it likely is. Don’t click any links or download files unless you are 100% sure they are legitimate.
The IRS has more information about protecting tax data at home and at work, including against phishing, here.
A lot of businesses and accounting firms rely on out-of-date technology. Older technology is vulnerable to attack because software updates and support are no longer available. For example, if you’re running an older version of Windows or Microsoft office, you’re missing out on the latest security. Attackers are much more successful at targeting older systems with weaker security or that have known vulnerabilities. You can defend against this by making sure you regularly update your technology and tools and keep your business running on newer versions. Scheduling regular downloads of security updates not only will make you more secure, but will also help you perform better and be more reliable.
Remember to use strong passwords and two-factor authentication (2FA or “MFA” for multi-factor authentication) whenever possible. We all know passwords are a pain to remember, but using “12345” is just asking for trouble. Keep your accounts secure by using a combination of letters, numbers and symbols. Second, most tools, apps, email providers, and other services you use will offer the option to turn on 2FA. Do so! A common type of 2FA you are probably familiar with is a text message or email with a unique code to enter to complete login. Although it’s an extra step, it’s worth it to keep data secure.
Also be careful about how you share login credentials as well as with whom. Not everyone needs access to every file or account. A password management tool, like Lastpass, can help you keep passwords, organized, safe, and accessible to only those who need them. A strong approach to passwords combined with 2FA can be one of the best and easiest defenses against stolen or compromised sign-on credentials!
One of the best defenses against attack is to train your staff about threats and make sure everyone is aware of security best practices. Expert, third-party security training partners can help make sure your employees have the knowledge and tools they need. For example, you can consider scheduling a day dedicated to cybersecurity education to discuss areas including phishing, physical security, and password security. If you are looking for a training partner, there are many out there, like KnowBe4 and others. Let us know if we can help you find a solution! By empowering employees to understand their role and responsibility, you can significantly reduce the damage that occurs from an incident.
Over the course of the year, you may have switched to hosting QuickBooks or Sage in the cloud to continue running your business or to serve clients remotely. Cloud accounting allows real-time collaboration and access to files so there’s no need to meet in person to sign documents, review files, and more. If you made the switch to hosting, you can feel more confident in your security than otherwise! Many times, cloud hosting providers offer greater security than you could achieve on your own, but only if the vendor takes security seriously.
Here are a few areas you should double-check or ask your hosting vendor about:
Whether you’re managing a large construction firm or hotel chain, a growing mid-size business, or are a one-person shop, cybersecurity is a challenging, but critical, area to be diligent about keeping up on as best as possible. Knowledge is power. “You are only as strong as your weakest link” is especially true with cybersecurity.
If you have further questions about security best practices, take a look at our handy guide on “Why Tech Matters.”
Active monitoring and implementation of cybersecurity protocols and procedures using leading edge technology keeps your business and your data safe and secure.
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